Top 9 Review Apps for Shopify in 2024

Customer reviews are crucial in e-commerce, acting as digital word-of-mouth that influences purchases and brand image. They’re more than feedback; they’re influential in swaying decisions, fostering brand loyalty, and boosting sales. Review apps on Shopify have transformed how store owners use this power, making it easier to gather and display feedback, thus enhancing store credibility and consumer trust, which in turn positively affects sales.

Looking ahead to 2024, the Shopify review app landscape is evolving with more advanced, user-friendly options. This article explores the top 10 review apps for Shopify in 2024, each offering unique features to improve the online shopping experience and effectively use customer feedback for business growth.

Why Reviews Matter for Shopify Stores

The influence of customer reviews on consumer purchasing decisions is profound. A study by BrightLocal found that a staggering 87% of consumers read online reviews for local businesses in 2020, highlighting the critical role reviews play in e-commerce. These reviews act as a trust signal, providing prospective customers with unbiased insights into the product’s quality and performance. In a digital marketplace where physical examination of products is not possible, reviews bridge the gap, offering a semblance of an in-store shopping experience. They empower consumers to make informed choices, often tipping the scales in favor of a purchase.

Beyond influencing purchasing decisions, reviews are instrumental in building and maintaining a brand’s reputation. A report by Spiegel Research Center indicates that displaying reviews can increase conversion rates by up to 270%. Positive feedback is a testament to a brand’s commitment to quality and customer satisfaction. negative reviews, when addressed effectively, can showcase a brand’s dedication to customer service and continuous improvement. This transparency fosters trust, an invaluable asset in the competitive e-commerce landscape. Trust, in turn, cultivates loyalty, encouraging repeat business and word-of-mouth referrals.

Customer reviews contribute significantly to a Shopify store’s search engine optimization (SEO). Search engines favor websites with fresh, relevant content. Reviews add to this content pool, often incorporating keywords that potential customers use in their search queries. According to Moz, reviews are thought to make up 15% of the criteria for how Google displays search results. This organic integration of keywords enhances the store’s visibility in search engine results, drawing more traffic to the site. Furthermore, positive reviews can improve click-through rates, a factor that search engines consider when ranking websites. Thus, customer reviews are not just a tool for building trust and influencing purchases; they are a strategic asset in enhancing a store’s online presence and visibility.

1. Editorify: Enhancing eCommerce with Authentic Reviews

Editorify emerges as a potent tool tailored for eCommerce businesses, aiming to amplify their functionality and appeal. It stands out with its ability to import reviews, images, and videos from various wholesalers directly into Shopify stores. This integration is not just about adding content; it’s about enhancing the authenticity and appeal of eCommerce sites.

Unique Features of Editorify:

• Customizable Review Design: Businesses can tailor the appearance of reviews to match their brand identity, adjusting color, font, size, and position.
• Photo and Video Reviews: A key feature of Editorify is its focus on photo and video reviews, crucial for building customer trust. By importing genuine reviews from multiple sources, businesses can establish strong social proof, which is instrumental in increasing sales.
• Seamless User Experience: Reviews are designed to match the store template, ensuring a consistent look across all devices. The addition of a product review form on product pages invites customer feedback, further enhancing credibility and influencing purchasing decisions.

Integration and User-Friendliness:

• Broad eCommerce Platform Integration: Editorify integrates with popular eCommerce platforms, making it a versatile tool for businesses of various sizes.
• Straightforward Integration Process: The app is designed to be user-friendly, ensuring a hassle-free integration experience.

Editorify Pricing Plans:

Editorify offers three distinct pricing plans, catering to different business needs:

1. Free Plan:

Features: Import up to 50 product reviews from AliExpress, ideal for businesses starting or those with a limited number of products.

2. Premium Plan:

• Price: $9.95 per month or $95.50 per year (saving 20%).
• Features: Unlimited review imports from all supported websites, video imports from AliExpress, Amazon, YouTube, and more, design customization, star rate filter, blacklist keywords, auto-generate dates, names, country & flags, and 24/7 customer support.

3. Gold Plan:

•  Price: $14.95 per month.
• Features: Includes all features of the Premium Plan, plus the ability to import reviews to multiple products, catering to businesses looking for extensive review management capabilities.

2. Loox Product Reviews & Photos

Loox stands out as a dynamic product review app, specifically designed to empower brands of all sizes. Its primary function is to automatically collect customer reviews, focusing heavily on those with photos and videos, and display this content in an aesthetically pleasing manner.

Key Features of Loox

• Photo and Video Reviews: Loox specializes in collecting and showcasing visual reviews, which are instrumental in building instant trust and converting visitors into loyal customers.
• Incentivization for Reviews: The app encourages customers to leave reviews by offering discounts, a strategy that boosts credibility, and engagement, and influences purchasing decisions.
• Automated Review Request Emails: Scheduled to be sent 14 days post-fulfillment, these emails are fully customizable, allowing businesses to align them with their brand identity, including logo incorporation and widget styling.

User Experience and Integration

• Seamless Shopify Integration: Loox integrates flawlessly with Shopify stores, compatible with all themes.
• Optimized Performance: Utilizing a CDN for scripts, photos, and videos, Loox ensures widgets load swiftly, enhancing site performance without compromising loading times.
• Broad Platform Integration: The app integrates with leading platforms and Shopify apps like Google Shopping, Shopify Flow, Omnisend, and Klaviyo, amplifying its utility across various channels.

Loox Pricing Plans

Loox offers three distinct pricing plans to cater to different business needs:

1. Beginner Plan

• Price: $9.99 per month.
• Features: Up to 100 automatic review request emails, discount codes, onsite features, and easy import of reviews from other apps.

2. Growth Plan

• Price: Starting at $34.99 per month.
• Features: Up to 6,000 automatic review requests, integrations with Klaviyo, Smile.io, LoyaltyLion, Google Shopping, reminder emails, delivery-based scheduling, discount codes, onsite features, review translations, Facebook custom audiences, full customization, and branding.

3. Unlimited Plan

• Price: $599.99 per month.
• Features: Unlimited review requests and referrals, a dedicated customer success manager, priority support, full Klaviyo integration, and unlimited upsell revenue.

3. Amazon Reviews by Appio

Amazon Reviews by Appio emerges as a standout choice for Shopify store owners looking to leverage the power of customer feedback. This app uniquely specializes in harnessing the credibility and extensive reach of Amazon reviews, bringing them directly into the Shopify environment.

Unique Selling Points

Amazon Reviews by Appio distinguishes itself with several key features:

• Import Amazon Reviews: It allows store owners to effortlessly import product reviews from Amazon, providing a rich source of customer feedback.
• Enhance Product Credibility: The presence of Amazon reviews on a Shopify store lends an additional layer of trust and authenticity, given Amazon’s reputation for customer-centric reviews.
• Boost Conversion Rates: By showcasing real customer experiences and ratings, the app helps significantly improve conversion rates.

Integration Capabilities

• Google Shopping Feed: The app integrates seamlessly with Google Shopping Feed, ensuring that the imported reviews enhance the visibility and appeal of products in Google Shopping.
• Email Marketing Tools: It also offers integration with various email marketing tools, enabling store owners to leverage customer reviews in their email campaigns, further enhancing engagement and reach.

Widget Design and User Interface

• Customizable Widgets: The app provides customizable widgets that can be tailored to match the store’s design, ensuring a cohesive and branded user experience.
• User-Friendly Interface: The focus on a user-friendly interface allows both store owners and customers to interact with the reviews effortlessly, enhancing the overall shopping experience.

Updated Price Plans:

Amazon Reviews by Appio offers various pricing plans to cater to different business needs:

1. Basic Plan:

• Price: $9.99 per month.
• Features: Import up to 100 reviews per product, access to basic widget customization, and email support.

2. Professional Plan:

• Price: $29.99 per month.
• Features: Import up to 500 reviews per product, advanced widget customization, Google Shopping Feed integration, and priority email support.

3. Enterprise Plan:

• Price: Custom pricing.
• Features: Unlimited review imports, full access to all widget customization options, integration with email marketing tools, dedicated account manager, and 24/7 support.

4. Debutify Product Reviews & QA

Debutify Product Reviews & QA emerges as an essential asset for eCommerce ventures, especially those utilizing Shopify. It’s crafted to bolster customer engagement and establish trust, primarily through its adept review management and interactive question-and-answer functionalities.

Key Features and Benefits of Debutify

• Comprehensive Review and QA System: Debutify presents a solid framework for gathering and showcasing product reviews alongside customer inquiries. This dual approach not only builds social proof but also acts as an informative hub for prospective buyers.
• Enhanced Customer Engagement: The platform facilitates direct communication between customers and businesses via its QA feature, creating a community-like atmosphere that fosters deeper engagement and trust.
• Boost in Conversion Rates: Authentic reviews and lively customer interactions on the platform significantly heighten conversion probabilities, as they instill greater confidence in potential buyers.

Customization and Brand Consistency

• Brand-aligned Review Display: Debutify empowers businesses to tailor their review sections to mirror their brand aesthetics, including customizations in color, font, and layout.
• Flexible Display Options: The application offers diverse display choices for reviews and QAs, enabling businesses to select the most fitting layout for their store’s design and customer interaction preferences.

Review Management Capabilities

• Efficient Review Moderation: Debutify incorporates tools that simplify the review moderation process, ensuring only pertinent and suitable content is showcased.
• Insightful Analytics: The application is equipped with analytics tools, providing businesses with critical insights into customer feedback trends and the influence of reviews on sales figures.

Debutify Pricing Plans

Debutify’s pricing structure is tailored to accommodate businesses of varying scales and requirements:

Starter Plan

• Price: Free.
• Features: Basic review and QA functionality, ideal for new or small businesses embarking on their online journey.

Pro Plan

• Price: $29.99 per month.
• Features: Enhanced review management, extensive customization options, and analytics, suited for growing businesses aiming to boost customer engagement and gain deeper insights.

Enterprise Plan

• Price: Custom pricing, based on specific business needs.
• Features: All-encompassing review and QA management, complete customization, dedicated support, and bespoke analytics, designed for large-scale enterprises with extensive review management requirements.

5. Junip – Product Reviews & UGC

Junip – Product Reviews & UGC stands out as a pivotal tool for eCommerce businesses, particularly those leveraging Shopify. It excels in enhancing customer engagement and building trust through its comprehensive review management system and user-generated content (UGC) capabilities.

Key Features and Benefits of Junip

• In-depth Review and UGC System: Junip offers a robust platform for collecting and displaying in-depth product reviews, photos, videos, and custom questions. This multifaceted approach not only establishes social proof but also serves as a valuable decision-making aid for potential customers.
• Mobile-First Design Philosophy: Emphasizing a mobile-first design, Junip ensures optimal functionality and display on mobile devices, addressing the growing trend of mobile eCommerce.
• Integration with Marketing Tools: Junip’s integration with Klaviyo and other marketing tools streamlines the review solicitation process, enhancing brand consistency and marketing efficiency.

Customization and Brand Consistency

• Adaptable Review Display: Junip allows businesses to customize their review sections, aligning with their brand’s visual identity. This includes options for color, font, and layout adjustments.
• Versatile Display Options: The platform provides various options for displaying reviews and UGC, enabling businesses to choose the most suitable layout for their store’s design and customer interaction style.

User-Generated Content Impact

• Enhanced Customer Trust: UGC, particularly in the form of reviews and customer feedback, plays a crucial role in building customer trust and influencing purchasing decisions.
• Increased Engagement and Conversions: By showcasing authentic customer experiences, Junip helps drive higher engagement and conversion rates.

Junip Pricing Plans

Junip’s pricing plans are designed to cater to a wide range of business needs:

Essentials Plan

• Price: $19 per month.
• Features: Ideal for brands starting with reviews, offering basic functionalities for review collection and display.

Standard Plan

• Price: $74 per month.
• Features: Suitable for rapidly growing brands, providing access to unique integrations and enhanced review capabilities.

Pro Plan

• Price:$299 per month.
• Features: Tailored for large-scale brands seeking comprehensive support and advanced functionalities.

6. Revie: Reviews via Whatsapp

Revie – Reviews via WhatsApp emerges as a distinctive product review platform, harnessing the widespread reach of WhatsApp to streamline customer review collection.

Innovative Review Collection via WhatsApp

• Simplified Review Process: Revie revolutionizes review collection by utilizing WhatsApp, enabling customers to leave reviews quickly and effortlessly through a familiar platform.
• Enhanced Engagement and Response Rate: This approach not only simplifies the review process but also fosters a more interactive and engaging experience, potentially increasing customer response rates.

Multilingual Support and Global Reach

• Broad Language Support: Revie’s multilingual capabilities, including support for Spanish, English, and Portuguese, cater to a diverse global customer base, breaking down language barriers and enhancing the customer experience.
• Increased Customer Engagement: By accommodating multiple languages, Revie effectively broadens its appeal and engagement, leading to higher review collection rates across various demographics.

Seamless Shopify Integration

• Direct Integration with Shopify Stores: Revie integrates flawlessly with Shopify, allowing store owners to collect and showcase customer reviews directly on their online platforms.
• Trust-Building with Potential Customers: Displaying reviews on key pages like the homepage and product pages reassures potential customers of the brand’s credibility and trustworthiness.

Diverse Pricing Plans

Revie offers a range of pricing plans to suit different business needs:

Plan 50:

• Price: Free installation, $0.08 per WhatsApp message.
• Features: Supports up to 50 orders per month, ideal for small-scale operations.

Plan 200:

• Price: $9 per month.
• Features: Allows 200 orders per month, including review import, photo and video reviews, audio reviews, sentiment analysis, and support.

Plan 500:

• Price: $29 per month.
• Features: Supports 500 orders per month, includes all features of Plan 200 plus message template selection, automatic publishing, review discounts, and AI-powered analysis.

Plan 1000:

• Price: $59 per month.
• Features: Allows 1000 orders per month, includes all features of Plan 500 plus integration with Google Shopping and frequency rules.

7. LAI Product Reviews Ali Review

LAI Product Reviews Ali Review stands out as an essential tool for eCommerce businesses, particularly those on Shopify, looking to harness customer feedback from global marketplaces like AliExpress and Amazon.

Efficient Review Collection from AliExpress and Amazon

• Multi-Platform Review Import: LAI Product Reviews Ali Review simplifies the process of collecting customer reviews from various platforms, including AliExpress and Amazon. This feature enables businesses to import authentic product reviews directly into their Shopify stores, enhancing customer trust and providing a cohesive shopping experience.
• Seamless Customer Experience: By integrating reviews from multiple sources, the tool ensures a consistent and trustworthy presentation of customer feedback, crucial for building brand credibility.

Advanced Management Features and Customization

• Robust Review Management: The tool offers advanced features such as pinning, hiding, and grouping reviews, empowering businesses to strategically utilize customer feedback to boost engagement, satisfaction, and conversions.
• Customizable Widgets: With fully customizable widgets, LAI Product Reviews Ali Review allows businesses to align the review display with their store’s aesthetic, ensuring a seamless and integrated user experience.

User-Friendly Interface and Integration

• Seamless Integration and Ease of Use: Merchants commend the tool for its smooth integration with Shopify, user-friendly interface, and efficient management of review collection and display. Features like automatic review request emails and an intuitive dashboard enhance its usability.
• Positive Impact on Buyer Decisions: The inclusion of star ratings and review snippets on product pages has been noted to positively influence buyer decisions, underscoring the tool’s effectiveness in leveraging customer feedback.

Diverse Pricing Plans

LAI Product Reviews Ali Review caters to a range of business needs with its varied pricing plans:

Free Plan

• Price: Free.
• Features: Includes review import, 6 review widget layouts, and 12 color themes, suitable for businesses starting with review integration.

Essential Plan

• Price: $4.95/month or $49.50/year.
• Features: Offers fully customized layout options, replies to reviews, review pop-ups, reminder emails, and Facebook review sharing, ideal for businesses seeking enhanced engagement.

Growth Plan

1. Price: $11.95/month.
2. Features: Adds video reviews, review syncing between products, homepage gallery, testimonials, Google Shopping integration, and incentive email campaigns, perfect for growing businesses.

Expert Plan

• Price: $19.95/month.
• Features: Includes all features of the Growth Plan, catering to businesses seeking comprehensive review management solutions.

8. Judge.me Product Reviews

Judge.me Product Reviews is a comprehensive review management tool tailored for Shopify store owners, focusing on collecting and showcasing product reviews and star ratings effectively.

Customization and Multilingual Support

• Extensive Customization Options: Judge.me offers a wide range of customization possibilities, allowing store owners to align the appearance of review widgets with their brand identity. This includes modifying widget texts, colors, and themes to create a cohesive brand experience.
• Multilingual Capabilities: Understanding the importance of catering to a global audience, Judge.me supports multiple languages. This feature ensures that the review widgets adapt to the language settings of a translated Shopify store, offering a seamless experience for customers across different regions.

Automated Review Request Emails and Social Media Integration

• Streamlined Review Collection: Judge.me automates the process of soliciting reviews through scheduled emails, encouraging customers to share their experiences with photos and videos. This automation not only simplifies the review collection process but also enhances customer engagement.
• Social Media and SEO Integration: The tool facilitates the automated sharing of reviews on social media platforms, aiding in increasing conversions and improving SEO through rich snippets and Google Shopping integration.

Benefits for Shopify Store Owners

• Trust and Sales Boost: Judge.me helps build trust and increase sales by providing social proof through customer reviews. The app’s fast-loading and fully customizable nature makes it a valuable asset for store owners.
• SEO and Integration Advantages: The app offers SEO benefits, a customizable review widget, and seamless integration with other apps, enhancing the overall functionality of the Shopify store.

Pricing Plans

Judge.me provides two distinct pricing plans to cater to different business needs:

Forever Free Plan:

• Cost: Free.
• Features: Includes unlimited review requests, photo and video reviews, a reviews carousel, in-email review functionality, moderation, SEO-rich snippets, and review importing.

Awesome Plan:

• Cost: $15 per month.
• Features: Encompasses all features of the Free Plan, plus a drag-and-drop email editor, automatic reminders, reward coupons, Q&As, customized requests, an All Reviews Page, Facebook Social Push, Google Shopping integration, and full customization.

9.Vitals: Reviews, Upsells and 40+

Vitals stands out as an all-in-one solution for Shopify stores, offering a comprehensive suite of over 40 integrated apps designed to enhance store growth and profitability.

Comprehensive Suite of Tools Offered by Vitals

• Diverse Range of Tools: Vitals provides an extensive array of tools aimed at boosting customer engagement and improving store functionality. This includes product reviews, trust badges, recent sales notifications, volume discounts, and many more, all designed to streamline the shopping experience and increase sales.

Enhancing Customer Engagement and Store Functionality

• Trust-Building and Engagement Tools: Vitals equips store owners with tools to establish trust through authentic reviews and engage customers effectively. Features like real reviews and sales notifications help in gaining customer trust, thereby potentially increasing conversion rates.

Review Management and Upsell Features

Review and Revenue Enhancement Tools: The platform enables the importation and collection of product reviews, which can be leveraged to increase revenue through upsells and bundles. Additionally, Vitals offers tools for email list growth, wishlist creation, urgency notifications, and more, all contributing to a more engaging and sales-driven store environment.

Pricing Plans

Vitals offers a range of pricing plans to suit different business needs:

Hobby Plan:

• Price: $29.99 per month.
• Includes: All apps with entry-level limits for recordings, review requests, contacts, and push notifications.

Business Plan:

• Price: $49.99 per month.
• Includes: All apps and features with higher limits for recordings, review requests, contacts, and push notifications.

Pro Plan:

• Price: $89.99 per month.
• Includes: All apps and features with even higher limits for recordings, review requests, contacts, and push notifications.

Plus Plan:

• Price: $299.99 per month.
• Includes: All apps and features with enterprise-level limits for recordings, review requests, contacts, and push notifications.

Choosing the Right Review App for Your Shopify Store

Selecting the ideal review app for a Shopify store involves careful consideration of various factors. The right choice can significantly enhance customer engagement and contribute to the store’s success. 

Factors to Consider When Selecting a Review App

• Compatibility with Your Store’s Theme: Ensure the app integrates seamlessly with your Shopify theme without causing disruptions in user experience.
• Customization Options: Look for apps that offer a range of customization options to align with your brand’s aesthetic and tone.
• Review Moderation Features: Choose an app that allows for efficient moderation of reviews to maintain authenticity and relevance.
• Mobile Responsiveness: With the increasing use of mobile devices for shopping, ensure the app performs well on mobile platforms.
• Customer Support: Consider the level of customer support provided by the app developer for troubleshooting and assistance.

Balancing Features with Ease of Use and Cost

• Assess Essential Features: Identify key features that are crucial for your business, such as photo reviews, social media integration, or automated review requests.
• User-Friendly Interface: Opt for an app with an intuitive interface for both you and your customers.
• Cost-Effectiveness: Evaluate the pricing structure against the features offered. Consider the return on investment and scalability as your business grows.

Tips for Integrating and Maximizing the App’s Potential

• Strategic Placement of Review Sections: Place review sections where they are most likely to influence purchasing decisions, such as near product descriptions or at checkout.
• Encourage Customers to Leave Reviews: Implement strategies like post-purchase emails or incentives for customers to leave reviews.
• Respond to Reviews: Regularly respond to reviews, both positive and negative, to show customers that you value their feedback.
• Leverage Reviews in Marketing: Utilize positive reviews in your marketing campaigns to build social proof and attract new customers.
• Monitor Analytics: Use the app’s analytics tools to track the impact of reviews on sales and customer engagement, and adjust strategies accordingly.

FAQ: Common Questions About Shopify Review Apps

What Makes a Good Shopify Review App?

A good Shopify review app is characterized by a comprehensive feature set that includes options like photo and video reviews, automated review requests, and customizable widgets. It should be user-friendly, offering a straightforward interface for both store owners and customers. Reliable customer support is crucial for addressing any issues or queries. The app should integrate seamlessly with Shopify and other relevant platforms, and allow customization to align with the store’s branding and style.

How Do Review Apps Impact SEO and Store Visibility?

Review apps significantly impact SEO and store visibility by providing fresh, user-generated content, which search engines favor. Reviews often contain keywords relevant to your products, aiding in improving search rankings. Additionally, positive reviews can enhance click-through rates from search results, further boosting SEO.

Can Review Apps Integrate with Social Media Platforms?

Many review apps offer integration with social media platforms. This feature allows store owners to share reviews on platforms like Facebook and Instagram, collect reviews directly from social media, and utilize social proof in advertising campaigns.

What Are the Costs Associated With These Apps?

The costs associated with Shopify review apps vary. They range from free basic versions to premium plans that offer advanced features. Typically, these apps charge monthly or annual subscription fees based on the feature set and usage level. Some apps may also have additional charges for advanced integrations or extra services.

How Do Review Apps Handle Negative Reviews?

Review apps provide moderation tools that allow store owners to respond to or moderate reviews. They present an opportunity to address negative reviews constructively and demonstrate a commitment to customer service. Some apps also offer features to resolve issues privately with customers.

Are There Any Legal Considerations with Using Review Apps?

When using review apps, it’s important to comply with review guidelines to ensure reviews are genuine and not misleading. Adherence to data privacy laws, like GDPR, is crucial for handling customer data. Additionally, there are disclosure requirements for incentivized or paid reviews to maintain transparency.

How User-Friendly Are These Review Apps for Customers?

For customers, these review apps should be simple to use, allowing them to leave reviews without a complex process. They should be accessible on mobile devices and include engagement features like rating systems and options for photo uploads to enhance the review experience.

Understanding these key aspects of Shopify review apps can help store owners make informed decisions that best suit their business goals and customer needs.

Conclusion

The top 10 Shopify review apps for 2024 offer diverse features to enhance customer experience and business growth. Key players like Editorify lead with advanced review import and display capabilities, while others like Loox, Amazon Reviews by Appio, and Judge.me offer innovative solutions. These apps are crucial in the evolving e-commerce landscape, where consumer feedback is vital for success. They provide insights, build trust, and are essential for a competitive online strategy.

Effectively using these reviews is crucial for growth, as they drive future sales and engagement. Integrating a top review app like Editorify into your Shopify store can turn feedback into a strategic asset, building a trustful community and advancing your business. For more on Editorify’s features and benefits, visiting our website can offer insights into how it can enhance your e-commerce journey. Embracing customer reviews can significantly transform your online business.